Contact PinballRush.com
Have a question, a factual correction, or a responsible gaming concern? We read every message and respond within 48 hours.
- Factual corrections to game information or casino details
- Questions about Pinball Rush mechanics, RTP, or gameplay
- Responsible gaming queries or referrals to support services
- Reporting a broken link or technical site issue
- Partnership or press enquiries
We cannot help with: Casino account issues, withdrawal disputes, or bonus complaints. For those, contact the casino's support directly or your jurisdiction's gambling regulator.
Send a Message
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What We Can Help With
✓ We Can Help
- Factual corrections to game information
- Questions about Pinball Rush mechanics
- Broken link reports
- General enquiries about our content
- Data privacy requests (GDPR)
- Partnership or media enquiries
✗ We Cannot Help
- Casino account issues (contact the casino directly)
- Deposit or withdrawal problems
- Bonus disputes
- Game outcome complaints (contact the casino)
- Emergency gambling support (use BeGambleAware)
Response Times
We aim to respond to all enquiries within 48 hours during business days. For urgent data privacy requests under GDPR, we respond within 72 hours. Casino-related issues should be directed to the casino's customer support team directly, as we have no access to operator systems.
Our team is based across multiple time zones, so you may receive a reply outside your normal working hours. We review every message personally and do not use automated responses.
For factual corrections to game data, we prioritise verification before publishing updates. If you have a credible source supporting a correction — such as an official VeliPlay press release, a certified RNG test report, or a regulatory document — please include it in your message. This helps us process corrections faster and ensures the information we publish remains accurate and trustworthy.
We take editorial accuracy seriously. PinballRush.com covers a game that launched in March 2026, and the information landscape around new releases can change rapidly as developer disclosures, operator confirmations, and player reports emerge. Community feedback is genuinely valuable in keeping our content current and factually grounded.